About Thrive Psychological Wellness
Accessible, compassionate, and personalized psychiatric care for individuals across Oregon.
Thrive Psychological Wellness was founded in 2024 with a straightforward purpose: to make quality psychiatric care genuinely accessible in Oregon, without the long waits, fragmented referrals, or impersonal clinic experience that too many patients have come to expect.
We provide comprehensive psychiatric evaluation, medication management, and ongoing care for adults and adolescents across a wide range of mental health conditions. Appointments are available in person at our Portland and Multnomah Village offices, and through secure telehealth for patients anywhere in Oregon. Scheduling is built around real life, not the other way around.
Portland Licensed Care Provider
Private, comprehensive outpatient behavioral health organization licensed by the City of Portland, Multnomah County, and the State of Oregon.
2024
Founded
6 to 60+
Ages Served
State of Oregon
Licensed By
Culturally Sensitive
Approach
A Practice Built Around You
Thrive Psychological Wellness is a private outpatient psychiatric practice founded by Caroline Thiongo, a board-certified Psychiatric Mental Health Nurse Practitioner with over 20 years of experience in healthcare. Caroline has worked across outpatient clinics, community mental health centres, residential treatment programmes, and integrated healthcare settings. That range of experience matters because it means she understands psychiatric care from multiple angles, not just one point of entry.
What she kept seeing across those settings was the same problem. People who needed help were waiting too long to get it. When they finally reached a provider, care felt rushed, disconnected, or built around a system rather than around the person sitting in the chair. Thrive was built as a direct response to that.
Why Caroline Founded Thrive Psychological Wellness
After more than two decades working in healthcare, Caroline Thiongo had seen the same pattern repeat itself too many times. Patients struggling to get an appointment. Weeks or months on a waiting list. Then a rushed visit with a provider who did not have enough time to really listen. Or no appointment at all, because the system simply did not have the capacity.
Long wait times, limited availability, and care that felt disconnected from the person receiving it were not abstract problems. They were real barriers stopping real people from getting help they genuinely needed. Caroline founded Thrive to change that for the patients she works with directly.
The practice is built around one straightforward idea: every patient deserves to be heard and actively involved in their own care. Not just assessed and sent away with a prescription. Heard. Involved. Treated as a partner in the process rather than a recipient of it. That collaborative approach, combined with accessible scheduling and shorter wait times, is what Thrive was built for.
“I saw many individuals struggle to access timely psychiatric care. Long wait times and fragmented services often prevented patients from receiving the help they needed. I started this practice to create a welcoming environment where patients receive comprehensive care focused on their unique needs and goals.“
Our Mission
To provide accessible, compassionate, and personalized mental health care that empowers individuals to achieve emotional wellness and thrive in all areas of life.
Our Vision
To create a community where every individual has access to quality mental health care and the opportunity to live with purpose, resilience, and hope.
Compassion
We treat every patient with genuine care and empathy, recognising the courage it takes to seek help.
Integrity
We are honest, transparent, and consistent in how we practice and communicate with every patient.
Respect
Every person who walks through our door or connects with us by telehealth deserves dignity and respect.
Collaboration
We believe the best care happens when patients are active partners in their own treatment, not passive recipients.
Excellence
We hold ourselves to high clinical standards and stay current with evidence-based practice.
Accessibility
We remove barriers to care through telehealth, flexible scheduling, and reduced wait times
Cultural Humility
We approach every patient with an open mind and genuine respect for their background, identity, and lived experience.
Patient-Centered Care
Your goals shape the plan. We do not impose a one-size-fits-all approach. We build care around you.
Empowerment and Growth
We want patients to leave each appointment feeling more capable and more hopeful than when they arrived.
How Thrive Psychological Wellness Is Different
There are a lot of ways to access mental health care. Here is what makes Thrive different from the rest.
You Are Involved in Every Decisio
Collaborative decision-making is not a phrase we use to sound good. It is how we actually practice. Your goals, your concerns, and your preferences shape the treatment plan from the first appointment forward. You are not a passive recipient of care here.
Reduced Wait Times
One of the most common complaints in psychiatric care is the wait. We have built the practice to minimize that. Limited same-day and urgent appointments may be available. Most patients are seen far sooner than the weeks or months they have been told to expect elsewhere.
Telehealth That Actually Works
Secure telepsychiatry appointments are available throughout Oregon. Whether you are in Portland, Bend, Medford, a rural community, or anywhere in between, you can access the same quality of care from home. No commute. No waiting room. Evening and weekend slots available.
20 Years of Real Clinical Experience
Caroline Thiongo brings over 20 years of healthcare experience across outpatient, community mental health, residential, and integrated care settings. That breadth of experience means she has seen a wide range of clinical presentations and knows what good care looks like across different contexts.
Our Core Psychiatric Services
Thrive Psychological Wellness provides a focused range of outpatient psychiatric services for adults across Oregon. Here is an overview. For the full list, visit our services page.
Comprehensive Psychiatric Evaluations
A thorough evaluation is the starting point for all care at Thrive. We take the time to understand your full history, current symptoms, and goals before making any recommendations.
Medication Management
We provide careful, personalized medication management with ongoing monitoring, adjustments, and coordination of follow-up care. Medication is discussed fully before anything is prescribed.
ADHD Assessment and Treatment
Evaluation and medication management for ADHD in adults. Including both stimulant and non-stimulant options based on your clinical picture and preferences.
Anxiety Treatment
Evidence-based psychiatric care for generalised anxiety, panic disorder, social anxiety, and related conditions. Medication management and therapy referrals when appropriate.
Depression Treatment
Evaluation and medication management for major depressive disorder, persistent depression, and related conditions. Treatment built around your specific presentation.
Bipolar Disorder Management
Mood stabilisation and medication management for bipolar I, II, and related conditions. Close monitoring and long-term follow-up are part of the plan.
PTSD Treatment
Psychiatric evaluation and medication management for PTSD and trauma-related conditions, alongside referrals to trauma-specialised therapists.
Substance Use Disorder Treatment
Dual diagnosis evaluation and medication-assisted treatment options for substance use disorders, alongside treatment for any co-occurring mental health conditions.
Schizophrenia and Psychotic Disorders
Antipsychotic medication management and ongoing psychiatric support for schizophrenia, schizoaffective disorder, and related psychotic conditions.
Sleep and Insomnia Management
Psychiatric evaluation and medication management for chronic insomnia and sleep disorders, particularly where a mental health condition is the underlying driver.
Follow-Up Psychiatric Care
Ongoing monitoring, medication adjustments, treatment plan reviews, and coordinated follow-up care. We do not just start treatment and step back.
Why Cultural Identity Is Central to Our Care, Not Optional
Mental health is not experienced the same way across all cultures, and it should not be treated as if it is. At Thrive Psychological Wellness, care is built around the understanding that cultural identity, family structure, spiritual values, and community belonging are genuine factors in a person’s mental health and genuine factors in their recovery.
We take time to understand each patient’s background, values, and the specific ways their culture shapes how they experience and talk about mental health. That means care that fits the whole person, not just the diagnosis on a chart.
Our cultural enrichment programme runs twice weekly and covers topics ranging from history and spirituality to community participation and cultural arts. Patients engage with the traditions of their own communities and build a stronger sense of identity alongside their clinical care.
Cultural Enrichment Programming Includes:
- Art, Literature & Music (Latino & African American focuses)
- Poetry Reading & Writing for creative expression
- Community Connections & Safety in Portland
- Identity Reflection & Building Groups
- Festivals, Plays & Concerts participation
The People Behind Thrive Psychological Wellness
Robert Maina
PMHNP-BC, ANCC Certified, DEA Certificate, Certificate of Inclusive Care
Robert Maina founded Thrive Psychological Wellness in 2024 after years of clinical experience showed him that the mental health system was failing people in the transition from crisis care to community life. He built AWS to provide structured, culturally responsive support.
Victor Rie
Master of Science in Applied Behavior Analysis
Victor brings five years of behavioral health experience and a rigorous applied behavior analysis background to the AWS team. His work focuses on assessing and addressing behavioral patterns that interfere with daily functioning.
What Happens When You Reach Out to Thrive Psychological Wellness
01
Initial Contact or Referral
Come directly or get referred by a counselor, program coordinator, or community agency. Walk-ins are welcome. Our Liaison gathers basic information.
02
Scheduling Intake Screening
The AWSL schedules you for an Intake Screening at the next available time. This typically happens within a few days of initial contact.
03
Intake Screening Appointment
Full introduction to services. Complete paperwork including consents, and take-home clinical questionnaires like PHQ-9 and GAD-7.
Licensed and Credentialed Behavioral Health Care in Portland, OR
Licensed Providers
Licensed by the City of Portland, Multnomah County, and the State of Oregon with annual renewals ensuring regulatory standards.
PMHNP-BC
Board Certified Psychiatric Mental Health Nurse Practitioner. Authorized to evaluate, diagnose, and prescribe mental health medications in Oregon.
ANCC Certificate
American Nurses Credentialing Center certification, recognizing clinical proficiency and advanced nursing competency.
Insurance Accepted at Thrive Psychological Wellness
Thrive Psychological Wellness accepts most major Oregon insurance plans, including Medicaid and Medicare. Private pay is also welcome. We verify your benefits before your first appointment so you have a clear picture of your coverage and costs before care begins. If you have questions about what your plan covers, our team is happy to help you work through it.
- Private Insurance - Accepted
- Oregon Medicaid - Accepted
- Medicare - Accepted
- Private Pay Options Welcome
What Clients and Families in Portland Say
“The culturally specific focus was exactly what we needed. Robert truly understood the complex values within our family dynamic, something we had a hard time finding elsewhere in Portland.”
Client, Portland OR
Culturally Focused Adult Care
“We were at our wits’ end with crisis discharges. The transition home was always the hardest. AWS provided the physical and structured support our teenager needed to build life-skills and stick to their treatment.”
Family Member, Portland OR
Adolescent & Family Treatment
“As a schools’ coordinator, finding clinics with rapid intake processes can be rare. AWS assigns providers quickly, and works actively with families instead of locking kids inside a strict clinical box.”
Referral Partner, Portland OR
Community Agency Program Manager
Visiting Thrive Psychological Wellness in Portland
Our main outpatient clinic is conveniently located in the Lloyd District area of Northeast Portland, easily accessible via major highways and public transportation.
Portland Clinic
Portland, Oregon 97232
Phone & Fax
Phone: (503) 519-2227 Fax: (503) 914-1600
Hours & Access
Our standard administrative and clinical hours are Monday through Friday, with expanded scheduling to accommodate school, work, and clinical service groups.
Group Session Offerings:
- Morning groups: 11:00 AM – 1:00 PM
- Afternoon groups: 3:00 PM – 5:00 PM
- Evening groups (Thursdays): 6:00 PM – 8:00 PM
Questions About Thrive Psychological Wellness
Thrive Psychological Wellness serves children ages six and older, adolescents, and adults across Portland and Multnomah Village, with telehealth available to patients anywhere in Oregon. We have a particular focus on serving patients from diverse cultural backgrounds including Latino, African American, Asian, and other communities, and we approach every patient’s care with attention to cultural identity and individual context.
We provide a comprehensive range of outpatient psychiatric and behavioural health services including psychiatric evaluation and medication management through Caroline Thiongo PMHNP-BC, individual counselling, family counselling, group counselling, drug and alcohol counselling, cultural enrichment programming, life skills training, and family support groups.
Yes. Thrive Psychological Wellness accepts most major Oregon insurance plans, including Medicaid and Medicare. Private pay is also welcome. If you are unsure whether we accept your plan, call us and we will check for you before your first appointment.
Ready to Get Started at Thrive Psychological Wellness in Portland?
We accept new clients by referral, through community partners, and directly. Walk-ins are welcome at our Portland office. If you are ready to book or just want to find out whether AWS is the right fit, reach out and someone from our team will get back to you quickly.